They billed my Credit Card Business April 6, 2020 and I got the package April 25, 2020. I started utilizing the kit April 26, 2020 per the directions. I have used other bleaching devices in oral workplaces and over the corner and all of them worked other than they were not user friendly so I had an idea of what I need to expect.
I knew something might not be right because all whiteners had been able to lighten these stains. I started emailing the support staff right away Might 8, 2020 and described in detail my issues. Each time I would email consumer assistance I would place on email 5th Notice, sixth Notice and so on.
NO CLIENT SERVICE so I emailed and text "I would like a refund period". Today June 25, 2020 I got a call from a SNOW staff member Nicolas who stated this wasn't his job to call clients but believed, he would require time to call and see if he could help.
There are wired and wireless devices he ask what I had, I said, "I didn't see a choice just the wired" He stated, the wireless had the blue and red LED lights which activate the serum, the wired did not offer both that's why mine wasn't working. I request for a refund or exchange I was not given either.
No requirement to make a return. Refund has actually been processed. Please allow 5-7 business days for refund to be processed. A gift and letter are being mailed to customer and will be delivered within the next 3-4 service days. I believed long and hard on what problem to look at BBB's list in concerns to how the individual that contacted me from SNOW BIOLABS tried to spoken Bully me into tucking my tail and letting the problem go stating "you are the only individual we understand about that our item has not worked for them.
He was talking I was listening about I had the wired device which only had the blue LED so that's most likely why is wasn't working for me nevertheless the wired gadget has the blue and red LED lights that activates the whitening serum, that's what the Celebrities utilize. I finally got to state my AD did not use the cordless and no mentions how the wired you might plug in your phone and most ADS on Facebook shows the wired.
I don't know the cost of the cordless and still don't. That's when he began getting Verbally Violent AS IF MY WHOLE INTENT WAS TO SCAM HIM! He was so off - I do not think he even thought I was the one that he lied to, I was the one that had been SCAMMED in the first location and I desired my Cash back on Something That has been misrepresented and I did not receive what they understood was a faulty device.
00 each and then amounted to the gift plan for you as $ 20 some dollars. The presents imply nothing to me what I request for is for the Corporation to be mindful of the Bullying and the Verbal AssaultI got for waiting 3 months for my product, and after that nearly 5 months for someone like this guy to bully and lie to me that I was the only person that Snow had not worked for and was verbally assaulting due to the fact that I request a refund (which their return policy states you will be guaranteed or cash back in 30 days!) or exchange my wired gadget to a wireless gadget, to see if the wireless work like he stated.
The bullying to try and make me think it was just my issue, pushing top of thatand being verbally Abusive when I request for a refund or an exchange (which is specified clearly you can return in thirty days) or 100% ensured or your cash back is specified in his Company Policy).
I dare this person to call me from the Company acting like he was going to assist me but instead wastrying to scam me once again by saying "he didn't think I might get a refund. I want the Corporation of SNOW to be knowledgeable about the techniques utilized in what should have been a basic refund deal went to bullying, lying and verbal abuse.
Thank you for your attention, **** ****** All matters have already been dealt with. Client was totally reimbursed 26 JUNE 2020. Consumer kept system and gifts. 06/22/2020I placed an order almost 6 weeks earlier and still no shipment and no action to 3 follow ups. This is not an inexpensive product, putting the cash out to get nothing or any reaction is not okay.
I live in San Diego, shipping from AZ need to take no greater than two daysOrder has been pressed to the front of the line. We say sorry for the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as numerous consumers as possible.
06/22/2020I purchased a teeth whitening package on May 21, 2020. It is now June 22 and I have actually not received any info about when my order might be shipped. I have emailed the business 3 times and have not received any reaction. The purchase verification email that I received from Snow specified that orders may be postponed 1-2 weeks due COVID-19, however did not supply an approximated shipping timeframe.
We apologize for the inconvenience triggered. At the moment we are experiencing a high volume of orders and queries and are doing our best to capture up and get to as many clients as possible. Order has been pressed to the front of the line to ship out soon. please refer to tracking verification email.
Fix Snow Teeth Whitening
Fix Snow Teeth Whitening
Fix Snow Teeth Whitening