They billed my Charge card Business April 6, 2020 and I received the package April 25, 2020. I began using the package April 26, 2020 per the instructions. I have actually utilized other lightening devices in oral offices and over the corner and all of them worked except they were not user friendly so I had a concept of what I ought to anticipate.
I understood something might not be right because all whiteners had had the ability to bleach these spots. I started emailing the assistance personnel immediately May 8, 2020 and explained in information my concerns. Each time I would email customer assistance I would place on email 5th Notice, sixth Notice and so on.
NO CLIENT SERVICE so I emailed and text "I would like a refund duration". Today June 25, 2020 I got a call from a SNOW worker Nicolas who stated this wasn't his job to call clients but believed, he would require time to call and see if he could help.
There are wired and wireless gadgets he ask what I had, I stated, "I didn't see an alternative just the wired" He stated, the wireless had the blue and red LED lights which trigger the serum, the wired did not use both that's why mine wasn't working. I request for a refund or exchange I was not approved either.
No need to make a return. Refund has been processed. Please permit 5-7 service days for refund to be processed. A present and letter are being sent by mail to client and will be provided within the next 3-4 organization days. I thought long and hard on what complaint to examine on BBB's list in regards to how the person that contacted me from SNOW BIOLABS attempted to spoken Bully me into tucking my tail and letting the issue go saying "you are the only person we know about that our product has not worked for them.
He was talking I was listening about I had the wired gadget which only had the blue LED so that's probably why is wasn't working for me nevertheless the wired device has the blue and red LED lights that triggers the lightening serum, that's what the Celebrities utilize. I lastly got to state my ADVERTISEMENT did not provide the wireless and no points out how the wired you could plug in your phone and most ADS on Facebook shows the wired.
I do not know the price of the wireless and still don't. That's when he started getting Verbally Abusive AS IF MY WHOLE INTENT WAS TO FRAUD HIM! He was so off - I don't think he even believed I was the one that he lied to, I was the one that had been SCAMMED in the very first place and I wanted my Cash back on Something That has been misrepresented and I did not get what they understood was a faulty device.
00 each and after that amounted to the present bundle for you as $ 20 some dollars. The gifts indicate absolutely nothing to me what I request is for the Corporation to be aware of the Bullying and the Verbal AssaultI got for waiting 3 months for my item, and then practically 5 months for somebody like this guy to bully and lie to me that I was the only person that Snow had not worked for and was verbally assaulting since I request a refund (which their return policy states you will be guaranteed or refund in one month!) or exchange my wired device to a wireless gadget, to see if the wireless work like he said.
The bullying to try and make me think it was simply my issue, pushing top of thatand being verbally Abusive when I request for a refund or an exchange (which is specified clearly you can return in one month) or 100% ensured or your cash back is stated in his Company Policy).
I dare this individual to call me from the Company acting like he was going to assist me however instead wastrying to fraud me again by saying "he didn't believe I might get a refund. I desire the Corporation of SNOW to be familiar with the strategies used in what ought to have been a simple refund deal went to bullying, lying and verbal abuse.
Thank you for your attention, **** ****** All matters have actually already been dealt with. Customer was completely refunded 26 JUNE 2020. Consumer kept system and presents. 06/22/2020I placed an order nearly 6 weeks ago and still no shipment and no response to 3 follow ups. This is not a cheap item, putting the cash out to get nothing or any response is not ok.
I live in San Diego, shipping from AZ should take no greater than 2 daysOrder has actually been pushed to the front of the line. We excuse the hassle caused. At the moment we are experiencing a high volume of orders and inquiries and are doing our finest to catch up and get to as many clients as possible.
06/22/2020I bought a teeth whitening package on Might 21, 2020. It is now June 22 and I have not received any information about when my order might be delivered. I have emailed the business three times and have actually not received any reaction. The purchase confirmation e-mail that I received from Snow stated that orders may be delayed 1-2 weeks due COVID-19, but did not supply an approximated shipping timeframe.
We ask forgiveness for the hassle caused. At the moment we are experiencing a high volume of orders and questions and are doing our finest to catch up and get to as lots of consumers as possible. Order has actually been pushed to the front of the line to ship out quickly. please describe tracking confirmation e-mail.