They billed my Charge card Company April 6, 2020 and I received the kit April 25, 2020. I began utilizing the set April 26, 2020 per the directions. I have used other lightening gadgets in dental workplaces and over the corner and all of them worked other than they were not easy to use so I had a concept of what I should expect.
I knew something might not be right because all whiteners had had the ability to lighten these discolorations. I began emailing the support staff immediately Might 8, 2020 and explained in information my issues. Each time I would email customer support I would place on email 5th Notification, 6th Notification and so on.
NO CONSUMER SERVICE so I emailed and text "I would like a refund period". Today June 25, 2020 I got a call from a SNOW employee Nicolas who said this wasn't his job to call customers however believed, he would take some time to call and see if he could assist.
There are wired and cordless gadgets he ask what I had, I said, "I didn't see an option just the wired" He stated, the wireless had the blue and red LED lights which activate the serum, the wired did not offer both that's why my own wasn't working. I request for a refund or exchange I was not approved either.
No need to make a return. Refund has been processed. Please allow 5-7 company days for refund to be processed. A present and letter are being sent by mail to customer and will be provided within the next 3-4 company days. I believed long and hard on what complaint to check on BBB's checklist in regards to how the person that contacted me from SNOW BIOLABS attempted to verbal Bully me into tucking my tail and letting the issue go stating "you are the only individual we understand about that our item has actually not worked for them.
He was talking I was listening about I had actually the wired device and that only had the blue LED so that's most likely why is wasn't working for me nevertheless the wired device has the blue and red LED lights that activates the whitening serum, that's what the Celebrities utilize. I finally got to say my ADVERTISEMENT did not offer the cordless and no points out how the wired you might plug in your phone and most ADS on Facebook shows the wired.
I don't know the cost of the cordless and still don't. That's when he began getting Verbally Abusive AS IF MY WHOLE INTENT WAS TO SCAM HIM! He was so off - I do not believe he even believed I was the one that he lied to, I was the one that had been SCAMMED in the first place and I desired my Money back on Something That has been misrepresented and I did not receive what they knew was a faulty device.
00 each and after that amounted to the present bundle for you as $ 20 some dollars. The gifts indicate nothing to me what I request for is for the Corporation to be aware of the Bullying and the Verbal AssaultI got for waiting 3 months for my product, and then practically 5 months for someone like this person to bully and lie to me that I was the only person that Snow had not worked for and was verbally assaulting due to the fact that I request a refund (which their return policy states you will be guaranteed or cash back in one month!) or exchange my wired device to a wireless gadget, to see if the wireless work like he said.
The bullying to try and make me believe it was simply my problem, lying on top of thatand being verbally Violent when I ask for a refund or an exchange (which is stated clearly you can return in one month) or 100% ensured or your refund is specified in his Business Policy).
I dare this individual to call me from the Company imitating he was going to assist me but rather wastrying to rip-off me once again by saying "he didn't believe I could get a refund. I desire the Corporation of SNOW to be familiar with the techniques utilized in what should have been a simple refund transaction went to bullying, lying and verbal abuse.
Thank you for your attention, **** ****** All matters have already been attended to. Consumer was completely refunded 26 JUNE 2020. Consumer kept system and presents. 06/22/2020I positioned an order almost 6 weeks earlier and still no delivery and no action to three follow ups. This is not a low-cost product, putting the money out to get absolutely nothing or any action is not ok.
I live in San Diego, shipping from AZ should take no greater than two daysOrder has actually been pressed to the front of the line. We say sorry for the trouble triggered. At the moment we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as lots of consumers as possible.
06/22/2020I ordered a teeth whitening package on May 21, 2020. It is now June 22 and I have not received any details about when my order may be shipped. I have emailed the business 3 times and have actually not received any reaction. The purchase verification email that I received from Snow specified that orders may be postponed 1-2 weeks due COVID-19, but did not supply an approximated shipping timeframe.
We apologize for the hassle triggered. At the moment we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous customers as possible. Order has actually been pressed to the front of the line to ship soon. please describe tracking confirmation e-mail.
Fix Snow Teeth Whitening
Fix Snow Teeth Whitening
Fix Snow Teeth Whitening