They billed my Credit Card Company April 6, 2020 and I got the kit April 25, 2020. I began utilizing the package April 26, 2020 per the instructions. I have used other whitening devices in oral workplaces and over the corner and all of them worked except they were not easy to use so I had a concept of what I need to anticipate.
I understood something might not be right since all whiteners had been able to bleach these stains. I began emailing the assistance staff immediately Might 8, 2020 and discussed in detail my issues. Each time I would email client support I would put on e-mail 5th Notification, 6th Notification and so on.
NO CLIENT SERVICE so I emailed and text "I would like a refund duration". Today June 25, 2020 I got a call from a SNOW employee Nicolas who stated this wasn't his job to call customers however believed, he would require time to call and see if he could assist.
There are wired and cordless gadgets he ask what I had, I said, "I didn't see an option just the wired" He stated, the wireless had the blue and red LED lights which activate the serum, the wired did not offer both that's why mine wasn't working. I request for a refund or exchange I was not given either.
No requirement to make a return. Refund has actually been processed. Please enable 5-7 company days for refund to be processed. A present and letter are being mailed to customer and will be provided within the next 3-4 organization days. I believed long and hard on what complaint to examine BBB's checklist in concerns to how the person that called me from SNOW BIOLABS tried to verbal Bully me into tucking my tail and letting the issue go stating "you are the only person we understand about that our product has actually not worked for them.
He was talking I was listening about I had the wired gadget which only had the blue LED so that's probably why is wasn't working for me however the wired gadget has the blue and red LED lights that activates the lightening serum, that's what the Celebrities use. I finally got to say my AD did not offer the wireless and no discusses how the wired you might plug in your phone and most ADS on Facebook reveals the wired.
I do not understand the rate of the cordless and still don't. That's when he began getting Verbally Violent AS IF MY WHOLE INTENT WAS TO RIP-OFF HIM! He was so off - I do not think he even believed I was the one that he lied to, I was the one that had been SCAMMED in the first location and I desired my Cash back on Something That has been misrepresented and I did not receive what they understood was a faulty device.
00 each and then amounted to the present bundle for you as $ 20 some dollars. The gifts suggest nothing to me what I request is for the Corporation to be knowledgeable about the Bullying and the Verbal AssaultI got for waiting 3 months for my product, and then almost 5 months for someone like this person to bully and lie to me that I was the only person that Snow had actually not worked for and was verbally attacking due to the fact that I ask for a refund (which their return policy states you will be guaranteed or money back in 1 month!) or exchange my wired gadget to a wireless device, to see if the wireless work like he stated.
The bullying to try and make me believe it was just my problem, resting on top of thatand being verbally Abusive when I request for a refund or an exchange (which is stated clearly you can return in thirty days) or 100% guaranteed or your refund is specified in his Company Policy).
I dare this individual to call me from the Company acting like he was going to assist me but rather wastrying to fraud me again by saying "he didn't think I might get a refund. I desire the Corporation of SNOW to be familiar with the methods used in what need to have been a simple refund transaction went to bullying, lying and spoken abuse.
Thank you for your attention, **** ****** All matters have already been dealt with. Client was fully refunded 26 JUNE 2020. Client kept system and gifts. 06/22/2020I positioned an order almost 6 weeks back and still no shipment and no response to 3 follow ups. This is not an inexpensive product, putting the money out to get absolutely nothing or any response is not ok.
I reside in San Diego, shipping from AZ need to take no more than 2 daysOrder has actually been pushed to the front of the line. We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to catch up and get to as lots of clients as possible.
06/22/2020I bought a teeth whitening package on May 21, 2020. It is now June 22 and I have not gotten any information about when my order may be delivered. I have actually emailed the business three times and have actually not received any reaction. The purchase confirmation email that I got from Snow specified that orders may be postponed 1-2 weeks due COVID-19, however did not supply an estimated shipping timeframe.
We say sorry for the trouble caused. At the minute we are experiencing a high volume of orders and questions and are doing our best to capture up and get to as many clients as possible. Order has actually been pushed to the front of the line to ship quickly. please refer to tracking verification email.
Fix Snow Teeth Whitening
Fix Snow Teeth Whitening
Fix Snow Teeth Whitening